We are Cats1stUK

The cutest online pet store specialized in selling unique japanese cat and dog products in the UK!

Cats & Small Dogs Specialist
Cats & Small Dogs Specialist

Expertly curated for cats & small dog breeds

Japanese Pet Brands
Japanese Pet Brands

Genuine Japanese brands, delivered to your door

Free UK Delivery
Free UK Delivery

On all UK orders over £39.90

Exclusive PETIO UK Partner
Exclusive PETIO UK Partner

Official UK distributor & wholesale supplier

OUR STORY

WHY JAPANESE PET PRODUCTS?

Superior Quality and Craftsmanship

Japanese pet products are known for meticulous attention to detail. Manufacturers apply the same rigorous standards found in Japan’s electronics and automotive industries, resulting in durable toys, well-stitched accessories, and carefully tested materials that hold up to daily use.

Safety and Ingredient Standards

Japan has strict regulations around pet food and product safety. Many brands prioritize high-quality, traceable ingredients and gentle formulations, along with non-toxic materials and pet-safe finishes, giving owners real peace of mind.

Thoughtful, Innovative Design

From ergonomic feeding bowls and scratching beds to cleverly designed dental hygiene tools, and cozy, space-saving beds, Japanese pet products solve everyday problems with elegant simplicity. The result is practical, stylish items that are as pleasant for owners to use as they are for pets to enjoy.

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OUR STORY

Why Shop at Cats1stUK?

Based in London, Close to Our Customers

Cats1stuk is a London-based pet shop, so you’re buying from a real team in the UK. That means familiar shipping, easy communication and a business that stands behind what it sells.

Exclusive Seller of a Japanese Brand

We are the exclusive seller of the Japanese brand PETIO, bringing you products you won’t easily find elsewhere. Buying directly from us means you get the genuine item, backed by people who know it well.

Active in the Pet Community

We don’t just sell pet products, we’re part of the community. We regularly attend pet events, meeting owners and their pets face to face, and sharing what we’ve learned. Their feedback helps shape what we offer.

Dedicated to Quality

Every product we stock is chosen with care. We’re committed to offering only items we’d trust for our own pets, so you can shop with confidence.

Frequently Asked Questions about Cats1stUK

Find answers to common questions people have about our store!

Can I request a pre-order or special order for items from Japan? 

Yes! We understand that your pets have unique needs. If you are looking for a specific Japanese pet product that isn't currently in stock on our store, please contact us directly with the product details or brand name.

What kind of products does Cats 1st UK sell?

We specialise in Japanese pet products for cats and small dogs, including toys, catnip, treats, dry food, beds and homewares, grooming and care products, and accessories. Every item is hand-selected for quality, function and a little kawaii charm.

Are your products really from Japan?

Yes. We source from established Japanese brands such as Petio, CattyMan, Petz Route, CIAO, GEX, Unicharm, and ship from the UK. You can browse them all on our Shop by Brand page.

Why choose Cats 1st UK over a regular pet shop?

We focus on products standard pet shops often don’t carry. We curate for cats and small or toy-breed dogs, where fit, comfort and design matter. Everything is chosen to suit compact UK homes.

Do you sell products for dogs as well as cats?

Yes. Many of our customers also live with mini and small dogs, so we now offer a curated dog range of toys, homewares, care products and accessories. We remain a cat and small-dog specialist, not a general pet shop.

Do you have products for kittens?

Yes. Our For Kitten collection has items suited to young cats, and you can also browse cat toys, care products and treats by category.

How much is delivery, and is there free delivery?

Orders of £39.90 or more qualify for free tracked delivery with Royal Mail. Below that, delivery is £4.00 for parcels under 2kg and £6.50 for parcels from 2kg up to 10kg.

Do you deliver everywhere in the UK?

We deliver across the UK, except the Isle of Man, Isle of Wight and the Channel Islands. If nobody is home, you can ask us about a DPD collection point near your home or workplace.

Contact us directly if you want to arrange delivery out of the UK!

What should I do if my order arrives damaged or incorrect?

Email cats1stuk@gmail.com with photos of the item and the outer box. We can only resolve damage claims with photographic evidence, and we will do our best to put it right.

What payment methods do you accept?

We accept Visa, Mastercard, Maestro, PayPal, Apple Pay, Google Pay, Shop Pay, Diners Club, Discover and UnionPay.

Can I return or exchange an item?

You have 7 days after receiving your order to request a return. The item must be unused, in its original packaging and with proof of purchase. Please email us before sending anything back

🇬🇧🇯🇵Cats 1st UK日本零食用品

🇯🇵日本直送| 🐱寵物玩具用品|🐈寵物零食
pets toys | pets homeware | pets stuffs from Japan